Privacy Policy

Discover how Elvat Agency collects, uses, and protects your personal information. Our Privacy Policy details data handling, security, and your rights. Effective Date: 04/05/2025.

At Elvat Agency LLC, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services, and how we manage user-generated content, social media interactions, accessibility, and dispute resolution.

1. Information We Collect

We collect the following types of personal information to provide our services and improve your user experience:

• Contact Information: Name, email address, phone number, business name (for clients and potential clients).

• Payment Information: Credit card numbers, billing addresses, and other payment-related details necessary to process payments.

• Device and Usage Information: IP address, browser type, device type, and information related to your interactions with our website, including cookies and other tracking technologies.

• Marketing and Analytics Information: Information related to your preferences and interactions with our digital marketing campaigns, such as email engagement, social media interactions, and website traffic.

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To offer and manage our digital marketing, video production, photography, website development, SEO, social media management, and other related services.

• Communication: To contact you with updates, newsletters, and other marketing materials about our services (you can opt out at any time).

• Processing Payments: To complete transactions for services, including invoicing and billing.

• Improving Our Services: To enhance and optimize our website, services, and marketing strategies based on user behavior and feedback.

• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize your preferences and improve the website’s functionality.

Types of Cookies We Use:

• Essential Cookies: Necessary for the basic functioning of our website.

• Analytics Cookies: Help us understand user interaction and website performance.

• Marketing Cookies: Used to deliver personalized marketing content.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Note: In compliance with the EU’s General Data Protection Regulation (GDPR), you are required to give explicit consent before cookies are placed on your device. This requirement applies if your site targets EU residents or their data is being processed.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our business, such as:

• Service Providers: Payment processors, marketing platforms, analytics tools, and other third-party service providers who help us provide services to you.

• Legal Obligations: If required by law, we may disclose your information to comply with legal processes, regulatory requirements, or to protect our rights.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and strict access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal obligations, resolving disputes, and enforcing agreements. When personal information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights concerning your personal information:

• Access: You may request a copy of the personal information we hold about you.

• Correction: You may request corrections or updates to your personal information.

• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

• Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

• Data Portability: You may request to receive your data in a structured, commonly used format for transfer to another service provider.

8. Social Media Policy

When you engage with our brand on social media platforms (e.g., Instagram, Facebook, LinkedIn), we encourage respectful and positive interaction. Please note that the content you post may be visible to the public and may be subject to sharing or republishing by us.

• User-Generated Content (UGC): By posting content related to our services, you grant Elvat Agency LLC a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content in connection with our marketing campaigns and promotional materials.

• Content Guidelines: We do not endorse harmful, offensive, or illegal content. We reserve the right to remove any content that violates our standards or applicable laws.

9. User-Generated Content Policy

We encourage you to share your feedback, reviews, and comments about our services, but please ensure that the content you post:

• Is accurate, lawful, and does not infringe on the rights of others.

• Does not include defamatory, harmful, or inappropriate material.

• Does not violate any intellectual property rights.

We reserve the right to moderate and remove any user-generated content that violates these terms. Additionally, we are not responsible for the content or opinions shared by users.

10. End-User License Agreement (EULA)

If applicable, this section applies to any software or digital products provided by Elvat Agency LLC:

• License Grant: We grant you a non-exclusive, non-transferable license to use our software and digital products for personal or business purposes as defined in the specific license agreement.

• Restrictions: You may not reverse engineer, decompile, or modify the software or digital products.

• Termination: The license may be terminated if you violate any terms of the agreement.

11. Accessibility Statement

We are committed to providing an accessible experience for all users, including those with disabilities. We strive to comply with the Americans with Disabilities Act (ADA) and other applicable accessibility standards.

If you encounter any accessibility issues while using our website or services, please contact us immediately, and we will work to resolve the issue in a timely manner.

12. Export Control Policy

If applicable, the products and services provided by Elvat Agency LLC may be subject to export control laws in various countries. You agree not to export or re-export any product, service, or technical data provided by Elvat Agency LLC to any country or individual that is prohibited by export control regulations.

13. Dispute Resolution and Arbitration Clause

If a dispute arises between you and Elvat Agency LLC, you agree to resolve the dispute through arbitration rather than through court litigation. The arbitration process will take place in Los Angeles County, California, USA, unless otherwise agreed.

• Arbitration Process: The dispute will be resolved through binding arbitration, conducted by an independent arbitrator under the rules of the American Arbitration Association (AAA).

• Costs: The party initiating the arbitration will bear the initial costs, but the prevailing party may be entitled to reimbursement for reasonable legal fees.

• Class Action Waiver: You agree not to participate in any class-action lawsuit or collective arbitration against Elvat Agency LLC.

14. Governing Law and Jurisdiction

This Privacy Policy, along with our Terms and Conditions, is governed by and construed in accordance with the laws of the State of California, USA. Any disputes arising from or related to this Privacy Policy will be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California, USA.

For users in Morocco and Dubai, we comply with local regulations governing data protection and dispute resolution.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the new Privacy Policy on our website and update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

16. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Elvat Agency LLC
Los Angeles, California, USA
Email: [email protected]
Phone: (818) 578-0990